How does the DK+ Marketplace program work?
Once approved, you are given access to your own supplier portal. You determine the products you sell, you determine your price, you set up your shipping, and once a customer orders your product from digikey.com
you ship directly to them.
How do I sign up for the DK+ Marketplace?
Go to dkplus.digikey.com/application
, and fill out the application online. Once we have reviewed and approved your application, we email login information. You will be assigned a product manager who will be responsible for helping you build your store. Once your store is created, your products will show up on digikey.com
and you are ready to go.
How are customer inquiries handled?
All customer service inquiries are initiated via Digi-Key’s world-class customer service experience. You will be notified if a customer has a question or issue with an order. You will then communicate directly with the customer through your own seller portal.
I am already a Digi-Key seller, how does this program impact me?
If you are a current supplier with Digi-Key, nothing changes. However, if there are products in your portfolio that Digi-Key doesn’t currently carry, you can work directly with your product manager to determine how this program can benefit you.
Can I sell BTO products on DK+?
Yes you can! We allow you to set your own lead-to-ship time for each product. Customers will know exactly how long it takes your company to build and ship your products.
Can I sell services on the Marketplace?
At this time, the Marketplace is only taking sellers with physical product.
Who sets prices for my Marketplace products?
You do. Digi-Key does reserve the right to modify prices for two purposes:
Who is the target audience for my products?
- Adherence to price fixing laws, and
- If a supplier were to enter the market and attempt to undercut all competition by lowering their sale price below standard market pricing, we would adjust the price upward to put all suppliers on an equal footing. We don’t want a supplier trying to “buy” the market and force out the competition. At the same time, at no point would we adjust downward the resale cost, as that would impact the market as a whole and reduce the revenue of the supplier – obviously unfair to all involved.
We are targeting both existing Digi-Key customers and new customers looking for lines of products not originally available on the Digi-Key website.
Can I set a minimum order quantity and/or volume pricing?
You can do both! You can specify this information for each product you sell on the Marketplace.
Can I ship to customers outside the USA?
At this time we only allow shipping inside the USA. Global shipping will be available in a future release.
Can you store my products and ship directly from your warehouse?
Currently this is not an option. We are working on a Fulfilled By Digi-Key option to be available in a future release.
Can I join the DK+ Marketplace if I don’t have any US-based shipping warehouses?
At this time, all DK+ Marketplace suppliers must have a US-based shipping warehouse.