A Digi-Key Representative will review your inquiry and reach out to you within 2 business days. Thank you!
Once approved, you are given access to your own supplier portal. You determine the products you sell, you determine your price, you set up your shipping, and once a customer orders your product from digikey.com you ship directly to them.How do I sign up for the Digi-Key Marketplace?
Go to dkplus.digikey.com/application, and fill out the application online. Once we have reviewed and approved your application, we email login information. You will be assigned a product manager who will be responsible for helping you build your store. Once your store is created, your products will show up on digikey.com and you are ready to go.How are customer inquiries handled?
All customer service inquiries are initiated via Digi-Key’s world-class customer service experience. You will be notified if a customer has a question or issue with an order. You will then communicate directly with the customer through your own seller portal.I am already a Digi-Key seller, how does this program impact me?
If you are a current supplier with Digi-Key, nothing changes. However, if there are products in your portfolio that Digi-Key doesn’t currently carry, you can work directly with your product manager to determine how this program can benefit you.
Yes you can! We allow you to set your own lead-to-ship time for each product. Customers will know exactly how long it takes your company to build and ship your products.Can I sell services on the Marketplace?
At this time, the Marketplace is only taking sellers with physical product.Who sets prices for my Marketplace products?
You do. Digi-Key does reserve the right to modify prices for two purposes:
We are targeting both existing Digi-Key customers and new customers looking for lines of products not originally available on the Digi-Key website.Can I set a minimum order quantity and/or volume pricing?
You can do both! You can specify this information for each product you sell on the Marketplace.Can I ship to customers outside the USA?
Yes, the Marketplace supports global shipments of orders placed with USD currency.Can you store my products and ship directly from your warehouse?
This is currently available on a limited basis. We are phasing in "Fulfilled By Digi-Key" and are working to expand to more suppliers later this year.Can I join the Digi-Key Marketplace if I don’t have any US-based shipping warehouses?
At this time, all Digi-Key Marketplace suppliers must have a US-based shipping warehouse.
No! Digi-Key flash-purchases your products as they sell. We take responsibility for collecting all taxes in each state.Will I receive a 1099 Tax Statement during tax season?
We will not be sending a 1099 as we flash-purchase your product, thus making it a resale product.Does Digi-Key provide me a tax-free certificate?
Yes, we supply a tax-free certificate for all US states.
No you don’t! Signing up for the Marketplace is completely free. We don’t charge you a monthly fee to sell on our website.Do you take commission from shipping?
No we don’t! We only take a commission of the sale of an order or product. You set and keep the entirety of your shipping cost.I noticed that the seller portal statements show commission deducted from our shipping. What’s the deal with that?
Our Accounts Payable team manually credits that commission back to your seller portal. We are working on configuring our portal to no longer auto-deduct commission from the shipping as well as the order.Does the customer pay for the order immediately, or can we offer payment terms?
If a customer has payment terms set up with Digi-Key, those terms may be used for Marketplace products.Is the Digi-Key Marketplace a different web-site than www.digikey.com?
No, the experience for the customer is exactly the same. Your brand and products appear on the site like any other product. We manage payment processing, we cover taxes, and we handle 1st-line customer support.
If you have additonal questions you feel haven’t been answered, please contact us through the link below and we will get with you as soon as possible.